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Annual Report 2021

PERFORMANCE HIGHLIGHTS

510

TOTAL EMPLOYEES

Board of Directors

Middle to Senior Management

Employee Engagement score

84%

(+2% vs 2020)

Performance Enablement Score

84%

(+2% vs 2020)

Foot

> 155 million steps

by HEINEKEN Malaysia employees
(July to December 2021)
Meals

150,000 meals

for communities in need during the pandemic
Care

100,000 care packages

for victims of the December 2021 flood disaster
co2

15.7%

reduction in CO₂  emissions compared with 2018

co2

Balanced

289%

of water used in our beer and ciders
1st company in Malaysia to fully balance water used in its products

water-consumption

15.5%

reduction in water consumption
since 2014

zero-waste

Zero Waste

to landfill

Revenue

Revenue

+12%

to RM1.98 billion vs 2020

DividendFY21

FY21 Dividend

81 sen

per stock unit
(2020: 51 sen)

profit-before-tax

Profit Before Tax

+62%

to RM321 million vs 2020

Taxes

Contributed

RM1.14 billion

in taxes to the Government

OUR CHAIRMAN'S MESSAGE

Brew the Joy of True
Togetherness to Inspire a
Better World

We kept an all hands on deck approach by keeping the team connected and motivated through regular communications and updates, despite the many uncertainties in the external environment. Building on our experience in the previous year, our team had adapted to the new normal and leveraged agile ways of working to unlock greater efficiency and productivity.

>> Dato’ Sri Idris Jala
Chairman

MANAGEMENT DISCUSSION & ANALYSIS

Navigating
through the
storm

We kept an all hands on deck approach by keeping the team connected and motivated through regular communications and updates, despite the many uncertainties in the external environment. Building on our experience in the previous year, our team had adapted to the new normal and leveraged agile ways of working to unlock greater efficiency and productivity.
>> Roland Bala
Managing Director

SUSTAINABILITY REVIEW

Brew A Better World

Over the past decade, we have been guided by HEINEKEN’s global Brew A Better World sustainability strategy. This strategy has driven us to deliver on our commitment as a responsible and progressive brewer, working towards protecting our planet, growing our people and supporting local communities – all with a focus on delivering the United Nations Sustainable Development Goals (SDGs).

In 2021, we announced our Brew A Better World 2030 ambitions, a new set of ambitious commitments aimed at driving a positive impact on the environment, social sustainability and the responsible consumption of alcohol. Our Brew A Better World 2030 ambitions are woven into the fabric of a balanced growth strategy, putting sustainability and responsibility front and centre as we write our next growth chapter.

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